Souvenirs Trade Portal

Allied Imports Ltd Terms & Condtions

Website: https://www.alliedsouvenirstradeportal.com/

The following terms and conditions apply to the use of, and purchase of products from, this website (the “Website”). This Website is intended for users aged 18 and over.

Allied Imports Ltd (registered in Ireland, Company Number 41654) operates, maintains, processes, and fulfils all ecommerce orders placed on this Website.


Website: Use & Security

You are fully responsible for all activities carried out under your account on this Website. You agree to notify us immediately of any unauthorised use or security breach.


Website: Conduct

You agree to comply with all applicable laws and regulations. You are solely responsible for all actions and content transmitted through the Website under your account.
All information, designs, drawings, and specifications on the Website are the exclusive property of Allied Imports Ltd. Any copying, transmission or re-transmission requires prior written consent from Allied Imports Ltd.


Price of Goods

The price displayed on the Website (the “Price”) for products (the “Products”) is the price applicable at the time you place your order.
We reserve the right to adjust Prices to reflect supplier increases, tax or duty changes, or errors/omissions in pricing displayed on the Website.


Delivery

We aim to deliver Products within 5 working days within the island of Ireland, where practical.
Products are subject to availability, and delays may occur that are outside our control. Delivery dates are approximate.

If delivery is delayed by more than 21 days, you may contact us and reject the Products. In such cases, we will refund the Product and any delivery charges paid. We are not liable for additional losses, costs, or damages arising from delivery delays.

A valid signature will be required upon delivery, after which responsibility for the Products transfers to you.


Customs, Tax & Duty Charges

For orders shipped outside the Republic of Ireland, import duties/taxes may apply.
These charges (if applicable) must be paid by the customer upon delivery. Allied Imports Ltd cannot accept responsibility for these external costs.


Returns Policy

Unwanted, unsuitable, or faulty Products may be returned to Allied Imports Ltd. We aim to make this process as straightforward as possible.

Cooling Off Period

When purchasing online, you have a statutory right to return a Product (excluding perishable, customised, or personalised items) within 7 days of delivery.
Orders may be amended or cancelled up until the point of dispatch.


Unwanted / Unsuitable Goods

If you are not fully satisfied with your purchase, we will offer an exchange or refund (minus shipping charges) for any item returned in its original condition, with original packaging and delivery receipt, within 7 days.

Please allow up to 48 hours for processing.
Return shipping costs are the responsibility of the customer.

Refunds will be issued only to the original payment method and subject to review by our Customer Care Team.

Custom-made or personalised items cannot be returned under the EU Distance Selling Directive.


Faulty Goods

Faulty Products may be returned within 30 working days of receipt for a replacement or refund.
Before returning a faulty item, please contact us to obtain a Product Return Code. Use a reliable courier and include the return code with the package.

This policy complies with the European Directive on Distance Selling (Directive 97/7/EC). Your statutory rights are not affected.


Returns Address

Allied Imports Ltd
Allied House
Unit 804 Northwest Business Park Phase 3
Ballycoolin
Dublin 15
Ireland

Tel: +353 1 8809150 / 8809152 / 8809154
Fax: +353 1 8809156


Accordance with Specification

Many Products are technical in nature, and specifications may change. All drawings, descriptions, colours, images, and advertising on the Website are for general guidance and should be treated as approximate.


Disclaimer of Warranties

Information on the Website is provided “as is” and “as available”.
While we endeavour to ensure accuracy, we do not guarantee that the materials, information, or results from use will be accurate, reliable, or error-free.
We accept no liability beyond what is required under statutory rights.


Limitation of Liability

To the maximum extent permitted by law, Allied Imports Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the Website

  • Delays or changes to the Website

  • Data sent, received, or lost

  • Use or inability to use the Products

Our total liability to you or any third party shall not exceed £200.


Proprietary Rights to Content

All Website content—including text, software, images, graphics, sound, video, and other material—is protected by copyright, trademark, and other proprietary laws.


Contract

No contract exists between you and Allied Imports Ltd until we send an email confirming dispatch of your order.
Once this confirmation email is sent, the contract is considered complete regardless of whether the email is received.


Modification of Terms

We reserve the right to amend these terms at any time. Updated versions will be posted on the Website and take immediate effect.


General

We are not liable for failure to fulfil obligations caused by circumstances beyond our control (including force majeure).
Failure to enforce any part of these terms does not constitute a waiver.
Section titles are for convenience only and hold no legal significance.


Laws

These terms are governed by the laws of Ireland.
You agree to submit to the exclusive jurisdiction of the Irish courts.
If any provision is found unlawful, the remaining terms remain in effect.


Termination

We may terminate the Website or your account at any time, with or without cause, if you breach these terms or for any other reason at our discretion.


Gender Pay Gap Information

For transparency and compliance with reporting requirements, Allied Imports Ltd provides access to its Gender Pay Gap Overview. You can download and review the document using the link below:

View Gender Pay Gap 2025